Terms and Conditions

Last Updated: July 30, 2026

Please read these Terms of Use (“Terms”) carefully before using the Soul Spa Wellness Center website and booking any services through our website or other online platforms. By accessing or using our website, scheduling an appointment, or purchasing products or services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

Appointments & Reservations

Appointments may be booked online, by phone, or in person. Some services may require a deposit to secure your reservation.

Clients are responsible for providing accurate personal and contact information when scheduling appointments.

Cancellations & No-Shows

We kindly request at least 24 hours’ notice for cancellations or appointment changes.

Appointments canceled with less than 24 hours’ notice, missed appointments, or no-shows may result in the loss of the deposit or a cancellation fee.

Late arrivals may require shortening the treatment time to accommodate other scheduled guests while maintaining the full service fee.

Medical Treatments

Certain aesthetic and wellness treatments require a medical consultation and may not be suitable for everyone.

By scheduling these services, you acknowledge that:

• You will provide accurate medical information.
• You will disclose any medications, allergies, or health conditions that may affect your treatment.
• Treatment recommendations are based on professional clinical judgment.
• Individual results vary, and no specific outcome can be guaranteed.

Products

Products purchased through Soul Spa Wellness Center are intended for personal use only.

Please refer to our Refund & Cancellation Policy for information regarding returns, exchanges, and refunds.

Pricing

Prices for services, memberships, products, and promotions are subject to change without prior notice.

We reserve the right to modify or discontinue any service or promotional offer at any time.

Gift Cards & Memberships

Gift cards, memberships, treatment packages, and promotional offers are subject to their individual terms and conditions.

Unless otherwise stated, they are non-refundable and non-transferable.

Intellectual Property

All content on this website—including text, images, videos, graphics, logos, branding, and design—is the property of Soul Spa Wellness Center and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

Soul Spa Wellness Center is not responsible for:

• Allergic reactions resulting from undisclosed medical conditions.
• Outcomes affected by failure to follow post-treatment instructions.
• Delays or interruptions caused by circumstances beyond our reasonable control.
• Temporary website interruptions, technical issues, or maintenance.

To the fullest extent permitted by law, our liability shall be limited to the amount paid for the applicable service or product.